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Choose your reason for getting in touch. Please do not include patient information, passwords or activation keys.
Help us understand the issue
- Software version and Windows version.
- Module name and steps that triggered the issue.
- Error text or a screenshot with patient data removed.
- When it started and whether it repeats.
Frequently asked questions
Are automatic updates active?+
Not yet. This website currently provides product information, release notes and support. Download delivery, signing and update testing still need to be completed.
Does the website replace the desktop app?+
No. IVF Smart is a Windows desktop application. Do not enter patient data into this website.
Can I use my centre’s branding?+
The application includes centre name, logo and quick-access preferences. These can be explored in a demonstration.
How do I request a trial?+
Contact us on WhatsApp or by email to arrange the trial and clarify installation requirements.